ALBANY – Gone are the days when a new phone book was regularly delivered to your doorstep for many New Yorkers.
The State Civil Service Commission on Thursday authorized Verizon and its directory publisher to stop printing and delivering telephone directories to customers statewide.
The deal only applies to Verizon, which is the state’s largest telephone company.
The 38 other local telephone companies in New York, such as Frontier, Windstream and Taconic, will continue to produce phone books – unless they are too successful too asking to stop publishing them, the state said.
Verizon and the state agreed that the production of phone books was no longer necessary, saying it was also better for the environment to end the circulation of the phone books.
In addition, the growth in the number of wireless clients is making telephone directories increasingly obsolete, the Civil Service Commission said.
If businesses and residents still want a phone book, they can request one from Verizon.
“Due to the proliferation of alternative sources for obtaining telephone numbers and directory information, including the Internet, there is no longer a need to mandate the general distribution of printed directories,” said Audrey Zibelman, president of the commission, in a press release.
The latest deal is part of a slow transition from phone books.
In 2010, New York authorized Verizon to stop shipping phone books with residential listings. They can still be supplied on request.
The move got rid of 13,600 tons of paper per year, Verizon told the state.
The latest deal means Verizon will no longer be required to print and deliver directories that include “alphabetical listings of all business customers, as well as government phone listings, yellow page ads, and consumer guide pages.” .
Last year, Verizon and its partners delivered 6.3 million business directories in New York City.
Verizon and its publisher Dex Media Inc. are no longer required to distribute phone books in six states, and 40 states only require residential white pages to be delivered on demand, the PSC said.
The announcements are also online at: www.verizon.com/support/consumer/phone/white-pages.
To order a new phone book, call 1-800-888-8448.